![]() ![]() (The procedure outlined should work with Acrobat v7, v8 and v9) This procedure has been verified on Adobe Acrobat 8 Professional: You should now no longer receive the error message when installing new appsĪdditionally, here are some video walkthroughs of the procedure described above:Ĭonvert a document to a fillable PDF form using Adobe Acrobat.Copy and paste the altered ServiceConfig.xml file from your desktop into the Configs folder.Rename the original ServiceConfig.xml file in the Configs folder to ServiceConfig-old.xml.Save the copy of the ServiceConfig.xml file to your desktop.Open the copy of the ServiceConfig.xml file with Notepad (windows) or TextEdit (mac).MacOS: Macintosh HD/Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml.Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml.Open File Explorer (windows) or Finder (mac) and navigate to the ServiceConfig.xml file:.Sign out of the Creative Cloud Desktop app and close it.Troubleshooting Adobe CC displays "You don't have access to manage apps" error when installing apps Here you can install the Adobe CC app onto your computer and use it to install the programs you want from the Adobe CC App.You will again be redirected back to Adobe's website, and you now have access to Adobe CC.You will be redirected to CSUMB's single sign on, enter your username and password.Click Sign In in the upper right corner and enter your CSUMB email address.For detailed instructions on how to install Adobe CC and Adobe Apps reference this Installation and Resource Guide.You will be redirected to Adobe's homepage where you will see the option to install Adobe CC.Sign into SJSU's single sign on portal by entering your SJSU ID and password and verify using DUO. You will receive an email from Adobe to your SJSU gmail account within a few hours of submitting the form.Fill out the Adobe Access Form using your SJSUOne ID and password.You will be able to install Adobe CC on as many computers as you like and actively use Adobe Apps on two computers at a time. NOTE: Follow this procedure to access Adobe Creative Cloud on both personal and state/foundation owned computers. ![]() System requirements for Mac OSX and Windows may be found here.Īdobe CC Access
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